Refund Policy
We want you to be happy with your purchase, but we understand that sometimes an item needs to be returned. Please review the return policies below:
General Return Policy
You may return or exchange any book in its original condition for a full refund (excluding shipping costs) within 3 days of receiving your order.
For all returns/exchanges, the customer is responsible for return shipping costs. We recommend using an insured and traceable method. We are not responsible for packages lost or damaged during return transit.
Damaged or Incorrect Items
If you receive an item that is missing, misprinted, incorrect, or damaged, please contact us within 30 days. Photograph the product and send it to us at WhatsApp. We will gladly offer you an exchange without any delivery/shipping charges as quickly as possible.
Non-Returnable Items
Refunds or exchanges do NOT apply to:
- Special order items not usually carried and ordered specifically at your request (e.g., Single Variants Papers, Selective Years or Papers).
- Re-binded or un-binded books.
- Deals & Discounted Items.
- Local and international publishers' books.
- Calculators.
Autographed Books
We do not accept returns of any autographed books personalized to individuals unless the book is defective.
Contact Us
For further details, feel free to email us at chaps.rehan@gmail.com.